Very good local knowledge including providing contact to other service providers to close the deal. Ability to provide management services after the sale. Very professional and honest. Provided me with the requested options re the type of property I was looking for. Explained the process clearly and felt secure it was being done professionally. As a first time buyer this was important. I was not living in the area at the time of the sale and Joe was able to facilitate all aspects of the process without me being there.